Re #573052

David Chung

• 09 September 2025 01:55

Hi There,

My accountant requested #573052. There has been no progress re #573052. Would you update the progress?

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  Norman Michael

  • 09 September 2025 02:16

  Hi David,

  Thanks so much for your post.
  
  Zach from our support team reached out to your accountant yesterday about ticket #573052. The issue relates to the feed and certain transactions not processing. The team has suggested ways to proceed and is waiting on confirmation from the accountant.

  Of course, you’re always welcome to reach out to our support team directly if you’d like.

  Cheers,

  Norman

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  David Chung

  • 17 September 2025 01:01

  Hi Norman,

   

  Thank you for your reply.

  I believe my accountant accepted the proposed method by the team. 

  Would you advise me about when the transactions from Syla could be processed into FS360?

   

  Thanks,

   

  David

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